Return & Refund Policy

You may request a return within 7 days of delivery if the product arrived damaged, leaking, expired or was the wrong item.

For food-safety reasons, opened or partially used honey, saffron and oils cannot be returned unless the product is defective.

Message us on WhatsApp with your order number and clear photographs of the product and packaging.

Our team responds within one working day with a pickup or replacement plan.

Approved refunds are issued by bank transfer or Easypaisa/JazzCash within 5–7 working days of the returned parcel reaching us.

Original delivery charges are refunded only when the fault is ours.

You can cancel free of charge any time before your order is marked Shipped. Contact us on WhatsApp with your order number.